Service Features:

Qualified technician
Initial diagnosis and problem identification

Price Includes:

Only Service Charge

Price Excludes:

Components & Parts (if used)
Transportation (if applicable)

Terms & Pricing

Diagnosis Charge: Diagnosis Charge of maximum BDT 200 is applicable if the customer decides not to take the service after the service provider has done a diagnosis of the problem.
Service Charge: Upon inspection and may vary depending on the overall work scope.

Warranty:

SHEBA.XYZ provides a 7 days warranty on the service provided.
Warranty on consumables and parts will be as per manufacturer only

Liability:

SHEBA.XYZ is not responsible for any loss or damage to any valuable or breakable item when the service provider is in your premises. Advise you to keep such items in a safe and secure place and supervise the service provider during service
SHEBA.XYZ will not be liable for any pre-existing issues/potential risks reported by the technician but not handled due to customer refusal to repair the same

Payment: After service completion - you can pay through online or COD. After payment please make sure, you have received the SMS containing the money receipt.

Others:

If any repair work is required, a quote will be given before proceeding
We strongly discourage direct dealing with our service provider regarding a service booked through SHEBA.XYZ. All warranty and service assurance in such cases stand null and void
Service Providers do not carry ladders. If required, a ladder has to be provided by the customer.
We would not be responsible for any physical damage or missing parts of the appliance that are brought to notice after left your premises

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