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FAQ

All our service providers are trained experts with industry experience. These experts are background verified and police checked. We care for your safety as much as you!

How to order

  • Select service

    From the category, select the service you are looking for.

  • Book your schedule

    Select your convenient time slot.

  • Place order

    Confirm your order by clicking ‘Place order’.

Preparations against COVID-19

We are well-equipped and well-prepared to protect your health and hygiene while serve you. Our preparations include-

  • Checked Health condition of service specialist
  • Ensuring use of masks, hand sanitisers, gloves, etc
  • Disinfecting equipments before and after the work
  • Maintaining social distancing

Details

Office/Corporate AC service

Book Professional office/commercial  VRF AC Services near you we offers  diagnosis, test and identify problems by an expert VRF technician.

Service Features: 
  • Primary Diagnosis.
  • Identification Problem
  • Check Additional "Work Scope" & "Price Excludes" sections for the services that are not covered with this service.
  • Nitrogen test needs to be done to identify location of leakage (Charges for which will be extra)
  • For the AC outdoor unit, hanging charge is applicable for height and difficulties.
Price Includes: 
  • Only Service Charge
Price Excludes: 
  • Component materials/parts (if used) 
  • Transportation (if applicable)
Additional Work Scope:
  • Nitrogen test needs to be done to identify location of leakage (Charges will be extra)
  • Gas Refill (Charges will be extra)
  • For the AC outdoor unit, hanging charge is applicable for height and difficulties.

Terms & Pricing

  • Diagnosis Charge: Diagnosis Charge of minimum BDT 2500 is applicable if the customer decides not to take the service after the service provider has done a diagnosis of the problem. 
  • Service Charge: Upon inspection and may vary depending on the overall work scope.

  • Warranty: 
    • Warranty on consumables and parts will be as per manufacturer
  • Liability: Sheba.xyz will not be liable for any pre-existing issues/potential risks reported by the technician but not handled due to customer refusal to repair the same.
  • Payment: After service completion you have to pay through Sheba.xyz app or Cash on Delivery. After payment please make sure, you have received text containing the money receipt.